Privacy Policy

Last updated: June 20, 2026

FAMA Gems & Minerals LLC ("we", "us", or "our") operates the website famagems.com. This page explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information in the following ways:

Contact form submissions — when you submit our contact form, we receive your name, email address, and any message you include. This is stored securely via Netlify Forms.
Usage data — we use Google Analytics 4 (GA4) to understand how visitors interact with our site. This includes pages visited, time on site, general geographic region, and device type. This data is anonymised and aggregated.
WhatsApp messages — if you contact us via WhatsApp, your message and phone number are received directly in WhatsApp. We do not store this independently.

Cookies & Analytics

Google Analytics 4 uses cookies to distinguish users and collect usage data. The data collected is sent to Google and processed in accordance with Google's Privacy Policy. We do not use advertising cookies or sell any data to third parties.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

To respond to your enquiries and send proforma invoices
To understand how our website is being used and improve it
To fulfil orders and arrange shipment of purchased gemstones

Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared with the following service providers solely to operate our website:

Netlify — website hosting and form processing (Netlify Privacy Policy)
Google Analytics — website analytics (Google Privacy Policy)

Data Retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and fulfil any resulting transaction. Analytics data is retained for 14 months in accordance with GA4 defaults. You may request deletion of your personal data at any time.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@famagems.com or via WhatsApp at +86 198 9898 9303.

International Transfers

FAMA Gems & Minerals LLC is based in China. If you are located in the European Economic Area (EEA) or United Kingdom, please be aware that your data may be transferred to and processed in countries outside those regions. We take appropriate steps to ensure such transfers comply with applicable data protection law.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: